Terms and Conditions (T&C)
for the online store of Riikka Laakso
1. Scope
These Terms and Conditions (T&C) apply to all orders placed by consumers and businesses through our online store shop.riikkalaakso.com. The version valid at the time of the order applies.
2. Contractual Partner and Conclusion of Contract
- The contractual partner for all orders through this online store is:
Riikka Laakso
Böcklinstr. 10
10245 Berlin
shop@riikkalaakso.com - The presentation of products in the online store does not constitute a legally binding offer but an invitation to order. By clicking the “Buy Now” button, the customer submits a binding order. The contract is concluded only upon our express acceptance (e.g., by sending an order confirmation).
3. Prices and Payment
- All prices include statutory VAT and exclude shipping costs.
- Available payment methods are displayed during the ordering process.
5. Delivery
- Delivery is made to the address provided by the customer.
- Delivery times depend on the product
- If a product is unavailable, the customer will be informed immediately, and any payments already made will be refunded.
6. Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us (Riikka Laakso, Böcklinstr. 10, 10245 Berlin, Email: shop@riikkalaakso.com) by means of a clear statement (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must send back or hand over the goods to us (Riikka Laakso, Böcklinstr. 10, 10245 Berlin, Email: shop@riikkalaakso.com) without undue delay and in any event not later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
7. Warranty
- Statutory warranty rights apply.
- Color deviations caused by technical reasons or printing tolerances are not considered defects if they are within industry-standard norms.
8. Liability
- We are only liable for damages caused by intent or gross negligence.
- In the event of slight negligence, we are liable only for damages that are foreseeable and typical for the type of contract.
- Any further liability is excluded.
9. Data Protection
Personal data is collected and processed in accordance with our privacy policy, which is available on the online store.
10. Final Provisions
- The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
- The place of jurisdiction is Berlin, Germany, provided the customer is a merchant, a legal entity under public law, or a special fund under public law.
- If any provision of these T&C is invalid, the validity of the remaining provisions remains unaffected.
19.11.2024